The Supply Chain and Operations teams across Pepsi Lipton focus on ensuring that a safe, consistent, high quality, product is manufactured in all our locations and that these manufacturing locations meet exacting Pepsi Lipton production standards. The team work across a range of functions; Microbiology, Quality Assurance (QA), Technical Management (TM) and Regional Operations. The central Microbiology, QA and Technical Management team define the Pepsi Lipton manufacturing standards and carry out line validations to ensure product safety & quality. They are the first point of contact with the bottler for any technical or manufacturing issues.
The QA team assess the ongoing quality of product through a trade sampling program and constant follow up with bottlers to ensure standards are adhered to. The QA and Microbiology teams are also the key contact points with the parent companies central QA and Microbiology functions so that best practice is always applied in Pepsi Lipton. The Operations teams are regionally based and focus on day to day operational aspects of product manufacture and delivery, including logistics and customer service. The teams are in close liaison with the bottlers and respond to any regional issues or incidents, bringing in central expertise as required.